My father felt very confident with his device though and didn't want my brother and I hovering. We would like to look into this further with you, please look for a private message from It was well that I had no money involved because this phone gave me problems almost immediately. I called customer service and gave permission to take control of the phone. We would like to look into this further with you, please look for a private message from us. Immediately we called her house phone and she was fine.
I read that many ‘Lively’ devices were recalled with an offer of a Jitterbug phone and a $50 Best Buy card.
Advise. Well I just activated my moms phone and had a horrible experience with the customer service reps, first one was just short with me which I can deal with but second one (Betty) was plain out rude and insulted my intelligence and very bothered by my calling to activate my moms phone, I am so glad I called her instead of my 83 year old mom, she would have been in tears (my mom). All the other servers refund unused time.
She said she was getting A LOT OF CALLS from other folks with the same situation. I started at $17 per month. It came off like a blood sucking scum of a company. Finally the end of Dec, they "suspended" my service. They should really be looked into by the BBB.
Trained in CPR and other emergency procedures, they can assist in any uncertain or unsafe situation, 24 hours a day. The doctors on the 24/7 assistance never called her back the one time she used this service.
I am a 92 year old person who no longer drives and seldom leave home so I only used my phone when I am away from home to make calls I did not have an unlimited data plan. i am 79 years old. We would like to look into this further with you, please look for a private response from us. They said if I would have refused shipment I would have not have to pay the return. It seems like they know the will deal with seniors so when you question there actions they want to answer by saying OH! They even encouraged my to test the device now and then to make sure all was in order. Update was completed and was told to monitor for couple of days. Do not like this company at all. I think its all an elaborate scam. The phone can only be charged with the cable that is too short for most uses. Loved it from day one when i called customer svc sev times and many since!
The only cord needed plugs the charging unit directly into the wall. GreatCall Lively Mobile Best Features. She decided to go back with Verizon and when she did they refused to port her phone number over which she had had for many years and wanted to keep. When it became apparent it just wasn't going to work in my pocket up here in the mountains, I returned the handsets (I'd been sent a replacement to test if it might have been a problem with the equipment) and received a prompt, generous refund of the entire amount I had paid for the phones, the initiation fee, and even a prorating on the unused portion of my monthly bill.
Going to cancel service Hello Samuel, we are sorry to hear about your experience and would like to look into this further with you. We would like to look into this further with you, please look for a private message from us. Hi Toni, we are sorry to hear of your experience and appreciate your feedback. I like the Smart 2 even less. Do not expect the Lively (if they ever have another model) to last more than 2 years. I cannot phone my mom and she is effectively cut off from the outside world, They know this and let you buy the phone anyway. Hi Kevin, we are very sorry for your loss. Insurance companies, cable providers and other services in order to cancel them. Whether a customer is looking for a smartphone medical alert device, a more simple flip phone medical alert device, a medical alert button only, or a wearable medical alert device, GreatCall has every option. Bystanders were performing CPR. Unfortunately, I couldn't keep the service because up in the mountains where I live the reception just wasn't reliable. I find it hard to think that a company that supposedly was founded to help the elderly and disabled would be so petty. I would hope that there would be a very noticeable difference once the download is complete. This to me begs the question about security....if I can call up and cancel this cell phone plan without them verifying his identity, what could someone with bad intentions do? The #2 problem is the the fees keep going up. There is nothing in the literature to explain how to fix it. Please look for a private message from us, requesting additional information. Hello Kathleen, we are sorry to hear of your experience and would like to investigate this further with you. Lastly, I was at a restaurant when a diner at another table had a heart attack. So Thank You Best Company and I still don't think much of you Great Call but I am adding a star. This recall involves Lively Mobile Plus model GCR4 emergency alert devices manufactured between January and April 2019. At that time I noticed his call device with Great call was not charged and was red. It costs GreatCall has a variety of service plans you can choose from to ensure you're getting the best plan for your needs.
Created by a group of technology, security, and testing experts, InHomeSafetyGuide.org has been providing in-depth and unbiased reviews since 2015. I would not recommend this company to my worst enemy. Now what happens is if you don't pay for the emergency service and you accidently allow your finger to approach the emergency key, it immediately dials 911 and there is no way to stop it. Hello James, we are sorry to hear of your experience and we would like to assist you further. Their answer is, "fix it youself and tell us how you did it. There's monthly fee as well.
They are horrible. This makes GreatCall's medical alert systems extremely easy to use and setup. This is the worst call service ever. Second: he had a little bit of memory problem and didn't always remember to recharge it--the battery only held a charge for about a day. GreatCall's medical service is on the nation's #1 4G network so it can be used all over the country.GreatCall has low monthly monitoring fees starting at Lively Mobile is an all-in-one lightweight device (.088 lbs) with no invasive base station required. The supervisor did not call back.
